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Disclaimer: This article contains AI translations and should only be used as reference. Contact Cobo’s support team through help@cobo.com if you have any questions.
This document introduces how to transfer the cryptocurrency you received to an external cryptocurrency address.

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Prerequisites

Refer to Destinations to register external cryptocurrency addresses and pass the review by the Cobo operations team.

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Operation steps

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1. Create crypto payout request

You can create crypto payout requests through Payments App or Payments API.
  • Payments App
  • Payments API
  1. Log in to Cobo Portal development environment or production environment.
  2. In the left navigation bar, click Apps, then click the Payments card to launch the App.
  3. In the App’s left navigation bar, click Settlement.
  4. You can choose to withdraw from Merchant balance or Developer balance. In this example, we choose to withdraw from the merchant balance. Click the Settle button on the Merchant balance card.
  5. In the pop-up window, select Crypto Payouts. The payment collection mode can be Order or Top-up, corresponding to order mode and top-up mode payment balances respectively.
  6. Fill in the transfer information, including token and network, related orders or amount, and receiving address.
  7. Follow the on-page prompts to confirm and submit the transfer request.

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2. Complete secondary confirmation, risk control review, and transaction signing

After creating a transfer request, based on your submission method, risk control settings, and other factors, you need to complete the following operations:
  • Secondary confirmation: If you transfer through Payments App, you need to confirm the transfer request on Cobo Guard.
  • Risk control review: If you have set transaction policies, reviewers may need to approve the transfer request on Cobo Guard.
  • Transaction signing: If you are using MPC Wallets, Mobile Co-Signer or Server Co-Signer needs to sign to finally complete the transfer operation.

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3. Follow up on transfer status

You can subscribe to the payment.settlement.status.updated event to receive real-time updates on transfer status. Refer to Webhook reference to understand the detailed trigger conditions and returned data structure of each event. You can also actively query transfer request status through Payments App or Payments API.
  • Payments App
  • Payments API
  1. Log in to Cobo Portal development environment or production environment.
  2. In the left navigation bar, click Apps, then click the Payments card to launch the App.
  3. In the App’s left navigation bar, click Settlement.
  4. View the status and details of all transfer requests on the Settlement History tab.
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